Welcome to Garscadden Burn Medical Practice
GARSCADDEN BURN MEDICAL PRACTICE
At the moment like the rest of the NHS we are receiving extremely high levels of phone calls and demand for appointments. The vast majority of callers are polite and courteous and understand the difficult and skilled job that our receptionists do. However we have a zero tolerance policy for the small minority of people who are abusive to our staff. We would ask for your patience at this time. If you have a problem that is urgent and cannot wait please inform the reception team. They have been trained to ask for some details so that they can help you to get to the right care. All our calls are now recorded for training and monitoring purposes.
Please support your local practice team by complying with this guidance.
It is important to note that the Practice is still open.
We are now offering patients either a face to face with the Doctor or a telephone appointment. You should telephone at 8am and keep holding as you will be in a queue, do not hang up otherwise you go back to the end of the queue. Reception staff will ask for a brief description if you request a telephone appointment to ensure you do not require an examination. Please inform the receptionist if you have changed your contact telephone number.
WHEN YOU ORDER YOUR PRESCRIPTION ON THE ANSWERING MACHINE PLEASE INFORM US WHICH PHARMACY YOU USE AND WE CAN ARRANGE FOR YOUR PRESCRIPTION TO BE SENT THERE. YOU CAN ALSO ORDER YOUR MEDICATION ONLINE PLEASE ASK AT RECEPTION FOR DETAILS.
PLEASE REFER TO THIS LINK FOR UP TO DATE GUIDANCE ON EMPLOYMENT FOR EMPLOYEES AND EMPLOYERS AND ISOLATION NOTES FROM THE SCOTTISH GOVERNMENT
https://www.gov.uk/government/publications/guidance-to-employers-and-businesses-about-covid-19/covid-19-guidance-for-employees
PRIVACY NOTICE
How we use your medical records - important information for patients
- This practice handles medical records in-line with laws on data protection and confidentiality
- We share medical records with those who are involved in providing you with care and treatment.
- We may also share anonymised medical records for medical research and to check the quality of care provided to you.
- We share information when the law requires us to do so.
For more information ask at reception for a leaflet or click here
Advice if you feel unwell
Everyone is aware these days of how stretched the NHS is.
Here (https://nhsinform.scot/self-help-guides) is a helpful guide to different symptoms and what steps you can take for self help, with guidance on when you might need to make an appointment with a professional and who you should see. You can also phone the NHS Inform advice team on 0800 22 44 88 or use the webchat facility on www.nhsinform.scot/ to get advice online.
The NHS is a precious resource that we all share. Making good use of the professional help available while knowing what to do when professional help isn't needed is one way we can all help to protect its future.
Get Well, Keep Well
We’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition. Or why not look at our Feel Good Get Active page to see what we are doing to get fitter as a practice, and ways in which you too might join us in becoming more physically active.
Trainee GP
We are delighted to announce that we are now a Training Practice. As a Training Practice we have a Specialist GP Trainee(s) working within the Practice. As part of their ongoing education there may be occasions when they are required to video consultations for training purposes. Patients will be informed in advance of this occurring and if they do not wish to take part their wishes will be respected. Our Trainee(s) are Dr Laura White who will be with us until September 2023, and Dr Gillian Dunwoodie, who will be with us until May 2024 and Dr Michael Dodds who will be with us until February 2024. The trainee Doctors will see patients the same way as the other GP's.
Our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations. We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription.
Why We're Called Garscadden Burn Medical Practice
Before we moved to the Health Centre in Drumchapel the surgery was at 144 Garscadden Road, (as well as having other branches on Spey Rd and Merryton Ave). That is where our former senior partner Dr Nugent lived and cut his teeth as a new GP. So our new practice name celebrates our practice' roots.
The land that our health centre is built on belonged to Garscadden estate, with Garscadden House on the hill behind us. These have a very long and interesting history so the new name also celebrates our local heritage.
Also, the lovely woodland that is associated with Drumchapel the bluebell woods, the valley and the burn behind the health centre (which is a protected site) are called Garscadden Woods and Garscadden Burn(below) respectively. So it represents our local ecology. This picture of a beautiful orchid growing near Garscadden Burn behind our health centre was taken in early August of this year.
Join In
Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
For appointments and prescriptions please use the
Online Services link above. Alternatively, just click
here.